As your business’s work space expands to include remote offices and home workers it is a real challenge to provide support to them. aap3’s IT Field Services can perform functions from simple “hands-and-eyes” to co-ordinated and fully skilled Install, Move, Add and Change (IMAC) tasks.
From CCNA to CCIE engineers available to perform network changes and resolve incidents on site.
Full spectrum of skilled IT engineers ranging from first to third line support and experienced infrastructure engineers.
Experienced engineers in less complex IT hardware and software tasks that do not require high skill levels.
Providing specialist IMAC engineers for complex and heavily skilled tasks such as; Cisco Telepresence installations and support.
Planned site visits delivered under agreed SLA’s & KPI’s.
The right skills in the right place when you need it the most.
Perform effective IMAC operations with minimum disruption to the business.
Focus and utilise your incumbent IT support by removing the field distraction.