IT is ever changing with more cloud services available, more devices in use and greater user demand; keeping everything running smoothly is a real challenge. aap3’s IT Service Desk is designed to support your IT computing environment; from hybrid clouds right through to mobile devices in the field.
ITIL and SDI lead best practices for processes, procedures and toolsets.
Tailored support coverage to meet your business and user needs.
Service built around SLA’s and KPI’s that work for you.
Support solutions can include elements of virtual and onsite support to best match your requirements.
Single point of contact for IT incidents and Service Requests.
Highly scalable and responsive service to meet any demand either predicted or otherwise.
Reduce IT support costs and increase return on investments.
Easy to deploy and use with no need to deploy any complex hardware or software.